{"id":7262,"date":"2026-03-25T18:37:10","date_gmt":"2026-03-25T15:37:10","guid":{"rendered":"https:\/\/www.bodhi.com.tr\/on-bilgilendirme-formu\/"},"modified":"2026-03-30T11:39:49","modified_gmt":"2026-03-30T08:39:49","slug":"pre-contractual-information-form-eu-international-compliant","status":"publish","type":"page","link":"https:\/\/www.bodhi.com.tr\/en\/pre-contractual-information-form-eu-international-compliant\/","title":{"rendered":"Pre-Contractual Information Form"},"content":{"rendered":"<h5 class=\"p1\" style=\"text-align: center;\"><b>PRELIMINARY INFORMATION FORM<\/b><\/h5>\n<p class=\"p2\">This Preliminary Information Form (\u201cForm\u201d) has been prepared to inform the Buyer (\u201cBUYER\u201d) regarding the distance sales contract (\u201cContract\u201d) to be established between <b>Horus Trade \/ S.\u015e.G\u00fcne\u015f<\/b> (\u201cSELLER\u201d) and the BUYER, whose details are provided below;<\/p>\n<p class=\"p2\">In accordance with:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Law No. 6502 on the Protection of Consumers<\/li>\n<li class=\"li3\">Regulation on Distance Contracts<\/li>\n<li class=\"li3\">Applicable international consumer protection regulations<\/li>\n<\/ul>\n<p class=\"p5\"><b>1. SELLER INFORMATION<\/b><\/p>\n<p class=\"p2\"><b>Trade Name:<\/b> Horus Trade \/ S.\u015e.G\u00fcne\u015f<br \/>\n<b>Address:<\/b> Had\u0131mk\u00f6y Mah. Do\u011fukent Cad. No:19\/19 Arnavutk\u00f6y, Istanbul, T\u00fcrkiye<br \/>\n<b>Phone:<\/b> +90 530 777 54 01<br \/>\n<b>Email:<\/b> support@bodhi.com.tr<br \/>\n<b>Website:<\/b> <a href=\"http:\/\/www.bodhi.com.tr\/en\/\"><span class=\"s1\">www.bodhi.com.tr<\/span><\/a><\/p>\n<p class=\"p5\"><b>2. BUYER INFORMATION<\/b><\/p>\n<p class=\"p2\"><b>Full Name \/ Company:<\/b> {{fatura_adi}} {{fatura_soyadi}} \/ {{fatura_sirket}}<br \/>\n<b>Address:<\/b> {{fatura_adres_1}} {{fatura_adres_2}} {{fatura_ilce}} {{fatura_sehir}} {{fatura_posta_kodu}} {{fatura_ulke}}<br \/>\n<b>Phone:<\/b> {{fatura_telefon}}<br \/>\n<b>Email:<\/b> {{fatura_eposta}}<\/p>\n<p class=\"p5\"><b>3. PRODUCT \/ SERVICE INFORMATION<\/b><\/p>\n<p class=\"p2\"><b>Order Number:<\/b> {{siparis_no}}<br \/>\n<b>Order Date:<\/b> {{siparis_tarihi}}<br \/>\n<b>Order Time:<\/b> {{siparis_saati}}<\/p>\n<p class=\"p2\"><b>Products\/Services:<\/b><br \/>\n{{urunler}}<\/p>\n<p class=\"p2\">The essential characteristics of the products (type, material, color, quantity, etc.) are specified on the product pages available on the SELLER\u2019s website.<\/p>\n<p class=\"p5\"><b>4. PRICE, TAX, AND PAYMENT INFORMATION<\/b><\/p>\n<p class=\"p2\"><b>Subtotal:<\/b> {{ara_toplam}}<br \/>\n<b>Tax:<\/b> {{toplam_vergi_tutar}}<br \/>\n<b>Shipping Fee:<\/b> {{kargo_ucreti}}<br \/>\n<b>Discount:<\/b> {{indirim_toplami}}<br \/>\n<b>Total Amount:<\/b> {{toplam_tutar}}<br \/>\n<b>Payment Method:<\/b> {{odeme_yontemi}}<\/p>\n<p class=\"p2\">Unless otherwise stated, all prices include applicable taxes.<\/p>\n<p class=\"p2\">For international orders, <b>customs duties, import taxes, and local charges are the responsibility of the BUYER<\/b>.<\/p>\n<p class=\"p5\"><b>5. DELIVERY AND PERFORMANCE TERMS<\/b><\/p>\n<p class=\"p2\"><b>Delivery Name \/ Company:<\/b> {{teslimat_adi}} {{teslimat_soyadi}} \/ {{teslimat_sirket}}<\/p>\n<p class=\"p2\"><b>Delivery Address:<\/b><br \/>\n{{teslimat_adres_1}} {{teslimat_adres_2}} {{teslimat_ilce}} {{teslimat_sehir}} {{teslimat_posta_kodu}} {{teslimat_ulke}}<\/p>\n<p class=\"p2\"><b>Phone:<\/b> {{teslimat_telefon}}<br \/>\n<b>Email:<\/b> {{teslimat_eposta}}<\/p>\n<p class=\"p2\">Products are <b>made-to-order<\/b>.<\/p>\n<p class=\"p2\"><b>Production Time:<\/b> 2\u20133 business days (up to 4 business days during busy periods).<\/p>\n<p class=\"p2\">After production, products are handed over to the shipping carrier. Delivery times may vary depending on the destination country.<\/p>\n<p class=\"p2\"><b>Important:<\/b> Delivery to PO Box and DPO addresses is not available.<\/p>\n<p class=\"p5\"><b>6. RIGHT OF WITHDRAWAL (TURKEY &amp; EU)<\/b><\/p>\n<p class=\"p2\">The BUYER has the right to withdraw from the contract within <b>14 (fourteen) days<\/b> from the date of delivery, without providing any reason and without penalty.<\/p>\n<p class=\"p2\">To exercise the right of withdrawal, the BUYER must notify the SELLER within this period.<\/p>\n<p class=\"p2\"><b>Contact:<\/b> support@bodhi.com.tr<\/p>\n<p class=\"p5\"><b>7. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL<\/b><\/p>\n<p class=\"p2\">The right of withdrawal cannot be exercised in the following cases:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Products made according to the BUYER\u2019s specific requests<\/li>\n<li class=\"li3\">Custom-made or handmade products prepared upon order<\/li>\n<li class=\"li3\">Products unsuitable for return due to hygiene reasons (if unsealed\/opened)<\/li>\n<li class=\"li3\">Used or damaged products<\/li>\n<\/ul>\n<p class=\"p5\"><b>8. RETURN AND REFUND TERMS<\/b><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">The returned product must be sent back within <b>10 days<\/b> following the withdrawal notice<\/li>\n<li class=\"li3\">The product must be unused and in resellable condition<\/li>\n<li class=\"li3\">Return shipping costs are borne by the BUYER<\/li>\n<\/ul>\n<p class=\"p2\">The SELLER shall process the refund within <b>14 days<\/b> after receiving the withdrawal notice.<\/p>\n<p class=\"p5\"><b>9. LEGAL WARRANTY AND DEFECTIVE GOODS<\/b><\/p>\n<p class=\"p2\">If the product is defective, the BUYER may exercise their legal rights in accordance with applicable consumer protection laws.<\/p>\n<p class=\"p5\"><b>10. PERSONAL DATA PROTECTION (KVKK &amp; GDPR)<\/b><\/p>\n<p class=\"p2\">The SELLER processes the BUYER\u2019s personal data for the following purposes:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Order processing<\/li>\n<li class=\"li3\">Delivery operations<\/li>\n<li class=\"li3\">Customer support<\/li>\n<li class=\"li3\">Legal obligations<\/li>\n<\/ul>\n<p class=\"p2\">The BUYER has the right to:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Access their data<\/li>\n<li class=\"li3\">Request correction or deletion<\/li>\n<li class=\"li3\">Object to processing<\/li>\n<li class=\"li3\">Request data portability<\/li>\n<\/ul>\n<p class=\"p2\"><b>Contact:<\/b> support@bodhi.com.tr<\/p>\n<p class=\"p5\"><b>11. LIABILITY LIMITATION<\/b><\/p>\n<p class=\"p2\">The SELLER shall not be held liable for:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Force majeure events<\/li>\n<li class=\"li3\">Shipping carrier delays<\/li>\n<li class=\"li3\">Delays caused by customs procedures<\/li>\n<\/ul>\n<p class=\"p5\"><b>12. DISPUTE RESOLUTION<\/b><\/p>\n<p class=\"p2\">For disputes within T\u00fcrkiye:<\/p>\n<ul class=\"ul1\">\n<li class=\"li3\">Consumer Arbitration Committees<\/li>\n<li class=\"li3\">Consumer Courts<\/li>\n<\/ul>\n<p class=\"p6\"><span class=\"s2\">For EU consumers:<br \/>\n<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">https:\/\/ec.europa.eu\/consumers\/odr<\/span><\/a><\/span><\/p>\n<p class=\"p5\"><b>13. ACKNOWLEDGMENT<\/b><\/p>\n<p class=\"p2\">The BUYER acknowledges that they have read, understood, and been informed about this Preliminary Information Form prior to placing the order and accepts its terms.<\/p>\n<p class=\"p2\"><b>Date:<\/b> {{siparis_tarihi}}<br \/>\n<b>BUYER Confirmation:<\/b> Deemed accepted upon order placement<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRELIMINARY INFORMATION FORM This Preliminary Information Form (\u201cForm\u201d) has been prepared to inform the Buyer (\u201cBUYER\u201d) regarding the distance sales contract (\u201cContract\u201d) to be established between Horus Trade \/ S.\u015e.G\u00fcne\u015f (\u201cSELLER\u201d) and the BUYER, whose details are provided below; In accordance with: Law No. 6502 on the Protection of Consumers Regulation on Distance Contracts Applicable [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7262","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/pages\/7262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/comments?post=7262"}],"version-history":[{"count":9,"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/pages\/7262\/revisions"}],"predecessor-version":[{"id":7570,"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/pages\/7262\/revisions\/7570"}],"wp:attachment":[{"href":"https:\/\/www.bodhi.com.tr\/en\/wp-json\/wp\/v2\/media?parent=7262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}