TERMS OF USE (TERMS & CONDITIONS)
These Terms of Use (“Terms”) govern the use of the website www.bodhi.com.tr (“Website”) operated by Horus Trade (“Company”).
By accessing or using this Website, you (“User”) agree to be bound by these Terms.
1. GENERAL PROVISIONS
1.1. This Website is operated for the promotion and sale of BODHI branded products.
1.2. The User agrees to use the Website only for lawful purposes.
1.3. The Company reserves the right to modify the Website and these Terms at any time without prior notice.
2. USER ACCOUNT AND RESPONSIBILITIES
2.1. The User agrees that all information provided is accurate and up to date.
2.2. The User is responsible for maintaining the confidentiality of their account credentials.
2.3. The User is responsible for all activities conducted under their account.
3. PRODUCTS AND SERVICES
3.1. Most products offered on the Website are handmade and made-to-order.
3.2. Product images are for illustrative purposes; slight variations in color, texture, and finish may occur.
3.3. The Company reserves the right to cancel orders due to production limitations, stock issues, or unforeseen circumstances.
4. PRICING AND PAYMENT
4.1. All prices are displayed including applicable taxes, unless stated otherwise.
4.2. For international orders, customs duties, import taxes, and additional fees are the responsibility of the User.
4.3. Payments are processed securely through third-party payment providers.
5. SHIPPING AND DELIVERY
5.1. Products are made-to-order; production time is 2–3 business days, and may extend during peak periods.
5.2. Delivery times vary depending on the destination and shipping carrier.
5.3. Delivery to PO Box and DPO addresses is not available.
6. RIGHT OF WITHDRAWAL AND RETURNS
6.1. Consumers have the right to withdraw within 14 days in accordance with applicable laws.
6.2. However, the right of withdrawal does not apply to:
- Made-to-order products
- Personalized or custom products
- Products unsuitable for return due to hygiene reasons
6.3. Please refer to our Refund & Return Policy for full details.
7. INTELLECTUAL PROPERTY
7.1. All content on the Website (including logos, text, images, and designs) is the property of the Company.
7.2. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. PRIVACY AND DATA PROTECTION
8.1. Personal data is processed in accordance with applicable data protection laws, including GDPR where applicable.
8.2. For more details, please review our Privacy Policy.
9. LIMITATION OF LIABILITY
The Company shall not be liable for:
- Shipping delays
- Customs-related issues
- Force majeure events
- User-related errors
10. THIRD-PARTY LINKS
The Website may contain links to third-party websites.
The Company is not responsible for the content or practices of such websites.
11. GOVERNING LAW AND DISPUTES
11.1. For users in Türkiye, disputes shall be resolved by Consumer Arbitration Committees and Courts.
11.2. International users may be subject to applicable local consumer laws.
11.3. EU consumers may use the Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
12. AMENDMENTS
The Company reserves the right to update these Terms at any time.
Updated Terms become effective upon publication on the Website.
13. ACCEPTANCE
By using this Website, the User confirms that they have read, understood, and agreed to these Terms.